A focus on culture*

Just as every organization has its own mission, values and vision, every organization has its own unique culture.

Furthermore, those organizations that inspire positive cultures tend to share these common characteristics:

  • clear company vision and values
  • like-minded employees who work in teams and cross-functionally
  • a relatively open structure where the leadership team constantly interacts with employees
  • good pay and benefits
  • an environment where employees are empowered to make decisions
  • promotion on merit alone and
  • personal training and development.

In contrast, poor culture can impact the bottom line.
High employee turnover is costly, as are issues varying from food poisoning incidents to workplace injuries.

These are directly related to human behaviour – people not doing their job properly for whatever reason (lack of time, lack of training or lack of motivation).

Stable supplier relationships also underpin culture.

Ethics and values are equally important here.

As company strategy evolves, priorities and working practices shift.
It is important that all employees evolve and shift with the business.

Clear communication and understanding are essential to ensure change occurs without disrupting a quality and safety culture.

Resilient organizations seek alignment between customer expectations and employee engagement.

Contemporary organizations are inclusive and consultative, not simply dictating rules to be followed, but encouraging employees’ behaviour to become an integral part of their job and their organization’s culture.

Working in 193 countries, we pride ourselves on the expertise, integrity and professionalism of our people.

Our mission is to help our 84,000 clients; from high profile global brands to small local companies embed a culture of quality, safety, information security and asset management for a sustainable future.

For more information, visit: bsigroup.com/en-au/
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