Now that's smart – phone access to Council

There's now a smarter way of accessing Tweed Shire Council information for anyone with a smart mobile phone such an iPhone, HTC, Blackberry, any other web-enabled phone or the new iPad.

The new 'my answers' mobile technology is another improvement in customer service and allows customers the freedom of being out and about while still being able to access a host of Council information.

Council's Director Technology and Corporate Services Troy Green said the solution heralds a new era of accessing council information and services and provides greater transparency to a range of information.

"Council is committed to becoming a leader in local government by providing new, innovative services and solutions to benefit our residents, ratepayers and Council staff," Mr Green said.

The free application delivers a range of Council website information in an easy-to-read format including general council information such as opening hours and contact numbers, development application tracking and property searches, upcoming events, tender information, access to the Richmond-Tweed Library catalogue, access to the Community Directory, as well as alerts for sportsground and road closures and more.

Council launched the smart phone service following the success of its SMS bounce back service which provides an immediate notification via text message.

Signage has been erected at all Tweed parks, sportsfields and beaches that are part of the service. There are also plans to further promote the service with the development of a business card size guide and targeted marketing activities to the key users and audience of the service.

To access the Tweed Shire Council mobile app answer space from a web-enabled smart phone or ipad, simply type m.tweed.nsw.gov.au in your browser and add to your home screen.