Focus On... Administration & management systems

  • Safeguarding vulnerable communities
  • Protecting reputations, relationships and budgets – is mediation the new ‘assumed’ skill?*
    Enforcement of the Code of Conduct for council members is one area where Local Government in South Australia is seeing an escalation in disputes and increasing legal costs.
  • Clean Ocean Cuppas
    An inaugural waste education campaign prevented at least 3.3 tonnes of rubbish from entering the coastal environment of the City of Cockburn, Western Australia, this summer – equal to the weight of 11 bottlenose dolphins.
  • Border control tech pioneered
    Goondiwindi Regional Council is trialling a new Bluetooth phone technology system in partnership with the Queensland Police Service (QPS) that allows approved residents to cross closed roads on the Queensland/New South Wales border.
  • A business qualification will allow Danielle to chase her dream*
    Danielle McAuliffe worked all over the world with her undergraduate qualification in occupational therapy, before deciding that she needed additional skills in business and leadership to pursue her long-term goal of opening a practice together with her sisters.
  • Bridging the digital divide
    The Great South Coast Group has welcomed the Victorian Government’s investment into digital hubs across the region.
  • Traineeships in non-traditional work areas
    Shire of Esperance is providing traineeships in non-traditional work areas to locals and current employees.
  • Working from home during COVID-19
    City of Armadale, Western Australia, expedited the rollout of the Microsoft Office365 suite of products within two weeks due to the increased urgency of staff being required to work from home.
  • Vaccination program success
    Thinking outside the box has become a daily occurrence for councils rising to the challenge of continuing to provide community and staff services amidst the COVID-19 pandemic - and Coffs Harbour City Council, New South Wales, was a prime example with the delivery of its annual flu vaccinations.
  • A battle plan to create jobs
    Councils across Queensland have devised a job-creating COVID-19 battle plan to create thousands of jobs and protect local communities from the Cape to the Coast amid the evolving public health crisis.
  • Tackling the ICT integration challenge
    Tackling a solution to get Information Technology (IT) systems talking to one another is an issue that is common for councils and IT teams across New South Wales.
  • Web app makes remote working simple*
    Enable remote working and collaborate on council documents through Doc Assembler.
  • Vision unveiled for multi-modal corridor to new airport
    Liverpool City Council has released early planning details for a smart transit corridor connecting Western Sydney International (Nancy-Bird Walton) Airport and the Liverpool city centre.
  • Connecting community through kindness
    With a community in isolation and many people experiencing personal and financial difficulty during the Coronavirus pandemic, the City of Gosnells, Western Australia, decided to take a unique approach to the delivery of its popular programs and events.
  • Free arts dinners home delivered
    Scenic Rim Regional Council’s popular Arts Dinners are now being home delivered, with a series of free monthly online events commencing on Tuesday 28 April.
  • When times get tough, Moreton Bay gets tougher
    When social distancing rules came into force, Australia’s third largest municipality was quick to restructure a workforce of nearly 1700.
  • Global pandemic shapes internal communications
    As working from home becomes the new normal to help stop the spread of COVID-19, Wagga Wagga City Council, New South Wales, has adapted to circumstances making changes to how it communicates with staff.
  • Council-enabled transport helps essential workers
    Brisbane City Council has found an unexpected transport option to help healthcare personnel travel to work – the city’s shared e-scooter programme.
  • Food drive helps hundreds
    Hundreds of vulnerable people living in the City of Swan, Western Australia (WA), will be given food and essential items thanks to a new community partnership.
  • Phone a friend in time of need
    As the smallest municipality in metropolitan Sydney, the Hunters Hill local government area is home to a tight-knit community, with links that have offered an opportunity to strengthen ties in dealing with the challenges of the COVID-19 pandemic.
  • New challenges inspire new ways
    New ways of delivering customer service are ensuring Frankston City Council, Victoria, is supporting residents impacted by COVID-19.
  • Recycling programs save
    Advances at the award-winning Greater Toowoomba Waste Management Facility, Queensland, have given residents and businesses more opportunities to recycle household electrical and electronic items, plus bulky polystyrene packaging.