Focus On... Information & communication technology

  • Reporting rate soars
    City of Karratha, Western Australia (WA), has developed an innovative reporting tool that has increased residents’ rate of reporting issues online by 17 times during its first calendar year.
  • Library funding on the up
    Outback Letterbox Library Service has received a $500,000 boost from the New South Wales (NSW) Government.
  • Public sector increasingly embracing e-procurement*
    Procurement was one of the last business areas to benefit from the application of technology. But e-procurement – the electronic purchase of goods and services, usually through an Internet-based platform – is rapidly becoming the status quo, especially within the public sector in Australia.
  • Future directions - Ethical data management
  • Submarine cable connection
    Construction is underway on the $6.6 million cable landing station, which is the major land-based facility for the $35 million Sunshine Coast International Broadband Submarine Cable network.
  • Quad bikes pave the way
    Randwick City Council, New South Wales, has used quad bikes with cameras and GPS tracking to systematically assess the condition of all local footpaths and shared access ways.
  • Sharing eMERGE
    City of Perth has significantly enhanced the way it handles emergency and crisis functions both internally and externally using eMERGE portal - the City’s electronic (SharePoint based) Emergency Management Portal.
  • Robotics at the library
    Residents of Mitchell Shire, Victoria, are learning how to operate, build and code robots thanks to an innovative program.
  • City App wipes graffiti costs
    On Queensland’s Gold Coast, graffiti is at an all-time low with clean-up costs slashed by 40 percent in four years.
  • Another box ticked
    Cootamundra-Gundagai Regional Council, New South Wales, inspected the Truck Wash and Electrical Upgrade Project at the Cootamundra Saleyards last month and declared them open for business.
  • Innovations in information technology
    For information communication technology (ICT) services at Shire of Mundaring, Western Australia, innovation, creation and resilience are the order of the day.
  • Establishing connection
    West Arnhem Regional Council has welcomed the installation of public WiFi to three separate sites in Gunbalanya, Maningrida and Warruwi as part of an Northern Territory Libraries (NTL) initiative.
  • Open data opens opportunities
    Tweed Shire Council, New South Wales (NSW), has launched a Tweed Shire Open Data Hub, giving public direct access to selected non-private spatial data managed by Council.
  • Libraries transition to smarter services
    Inner West Council libraries, New South Wales, are rolling out a new, improved digital management system.
  • Smart Darwin launched
    City of Darwin’s Smart City Strategy #SmartDarwin was launched 5 February at the Darwin Innovation Hub.
  • Future of Local Government National Summit*
    The 2019 Future of Local Government National Summit will be held 23-24 May in Melbourne.
  • Career advice at the library
    Swan Hill Regional Library, Victoria, has established a careers support service for residents looking for work, exploring education or training options, or unsure about which career pathway to take.
  • Smart way forward
    Rockhampton Regional Council’s Smart Way Forward Strategy has paved the way for creating a Smart Regional Centre in the Queensland town’s new Riverside Precinct.
  • Civil works mapping tool
    City of Newcastle, New South Wales, has launched a new interactive mapping tool to help residents track the latest civil works projects happening across the local government area.
  • Smart tech to reduce drownings
    A new world-first beach safety initiative will use cutting-edge technology in a bid to curb the growing number of deaths by drowning along the New South Wales (NSW) coast.
  • Tailored program tops for trees
    An automated workflow developed by the City of Gosnells, Western Australia, has created a seamless flow for tree inspections and work requests, leading to healthier and safer trees across the City.
  • MAGIQ Documents Version 8.6 Released*
    MAGIQ Software has announced a major new release of its MAGIQ Documents Suite of electronic document and records management software.
  • Virtual walking challenge a hit
    Towards the end of last year, East Gippsland Shire Council, Victoria, ran its Annual Virtual Walking Challenge, encouraging staff to be more physically active and make healthy food and drink choices.
  • Online supplier tool
    The City of Greater Bendigo, Victoria, has found an easier and quicker way to obtain quotes from local businesses for proposed goods, works or services by encouraging them to register their services on a centralised online tool.
  • Innovators represent the region
    A new initiative will put cutting-edge regional businesses at the forefront of Queensland’s crusade to generate jobs of the future.
  • The fun of learning
    Libraries are now instrumental in supporting STEM (science, technology, engineering, mathematics) education in younger children.
  • New online library experience
    Round two of Penrith City Council’s prestigious DiG Creative Space Program has finished and the result is the innovative Fox Tales online platform, which was launched at Penrith Library, New South Wales, last month.
  • Customer service trial extended
    Customer Service is now available 24/7 at Mornington Peninsula Shire Council, Victoria, with the introduction of the online Web Chat system.
  • Regional partners receive award
    A web-based application (App) created in North Queensland has won a Planning Institute of Australia award for Excellence – Queensland, for the Best Planning Ideas – Small project.
  • Year One Reading Club is back
    Year One Reading Club has returned to The Hills Shire Library Service, New South Wales, to inspire Year One students to become habitual readers.
  • Successful cyber seniors
    Alexandrina Libraries are well versed in catering for the community in fields that go beyond the typical book and magazine loans.
  • Reducing the cost of water for small towns
    Narrabri Shire Council, New South Wales (NSW), completed the Baan Baa water supply project in mid 2017, receiving an Excellence Award from Local Government Professionals Australian NSW and a Highly Commended from the IPWEA Engineering Excellence Awards.
  • Ku-ring-gai Monopoly passes go and collects
    A version of the Monopoly board game set in Ku-Ring-Gai, New South Wales, sold out within months of being launched late last year, raising $84,227.
  • Salute to library’s friends
    As the song goes, ‘You gotta have friends’, and in Upper Lachlan Shire, New South Wales, feelings are oh so strong for the Crookwell Library Friends.
  • Finding fun the simple way*
    Photo and video search makes finding free council activities easy.
  • Your library wherever you are
    Tea Tree Gully Library, South Australia (SA), in Adelaide’s northeast has embraced the rapid advancements in library technology.
  • Multi gigabit in multiple options, which radio system will you choose?*
    The Wave1 Gigabit Microwave range is paving the way for the future of Wireless Wide Area Networks.