Open data encourages innovation
Moreton Bay Regional Council in Queensland has adopted a new Open Data Policy, opening up new opportunities for the region’s innovators and entrepreneurs.
CCTV goes mobile
The City of Rockingham in Western Australia has expanded its $1.5 million CCTV network with the purchase of a mobile, solar-powered CCTV camera.
Moving to the cloud
Yarra City Council is leading local government in its move to a public cloud platform.
Support networks for staff
Isaac Regional Council has introduced a new policy that provides support for its employees if they experience domestic violence.
Customer service elementary with new business system
In August, the City of Gosnells in Western Australia launched its new Contact Centre to improve customer service for the 65,000-plus people who call the City each year.
iFerret provides transformation for Local Councils*
The iFerret search and discovery solution developed by iPLATINUM is now installed at 37 councils across Australia and New Zealand and is becoming widely recognised as the defacto standard search facility for Local Government.
Accessible communication
Whitehorse City Council in Victoria is ensuring all community members have the opportunity to communicate with Council in a manner that meets their needs.
Aboriginal council of the year
Lake Macquarie City Council has won Council of the Year at the 2016 New South Wales Local Government Aboriginal Network Awards.
Lean thinking for business improvement
Willoughby City Council in New South Wales has introduced business improvement strategies in day-to-day operational processes – saving time and money.
City takes action towards carbon neutrality
In the past three years, the City of Mandurah has reduced its greenhouse gas emissions by 10.7 percent through consistent investment in renewable energy.
Moving your paper applications online: evaluating costs*
Digital transformation in government is considered to be a major undertaking. We have seen serious moves in this area in the UK and it is brewing here in Australia with the establishment of the Digital Transformation Office.
Council childcare leads the way
Australia’s national childcare and education authority recently found local-government owned and operated services have higher standards than their commercial counterparts.
Emerging leaders
Inspired by the LG Pro leadership programs, Hepburn Shire Council identified the need to develop its internal leadership capability.
Snapping and solving
Noosa Council is embracing smartphone technology to make communication more efficient.
Council streamlines accounting processes*
A New South Wales Council has streamlined accounting processes by restructuring its General Ledger using Civica’s Authority software applications
Sustaining a growing population
The City of Sydney has released its first social sustainability policy after close consultation with the community.
Keeping tabs on the environment
An operational change at the Warwick Wastewater Treatment Plant is a plus for the environment and has resulted in significant savings for Southern Downs Regional Council in Queensland.
Reducing flood risks
Mackay Regional Council has a better understanding of its region’s flood and stormwater issues following the development of a draft Flood and Stormwater Strategy.
Three questions to ask your IT Manager*
Pablo Picasso once said – “Computers are useless, they can only give you answers”. Some believe that he did not understand the power of technology. But then … performance dashboards can give answers that make perfect sense to IT Managers, and yet be useless to CEOs.
