September 2000 Edition

  • Online service delivery

    As is happening around Australia, Local Government authorities in Western Australia are looking at how they can capitalise on the race into online services. While most Councils have a web presence, or some form of Internet usage within their organisation, there are many who are still unsure of how to go about gaining maximum benefit from the online environment.
  • Local Government leading the way with e-government

    In officially opening the Western Australian Municipal Association's (WAMA) Annual Conference, Premier Richard Court said that Local Government is very much about helping to bring communities together. He said there is no better example of this than the recent Olympic Torch Relay.
  • Editorial

    As we enter the 'Olympic month', world attention is undoubtedly focusing on Sydney. While some Sydneysiders are anticipating total disruption to normality of life, others are looking forward to welcoming the world to Sydney, whether people come in person to the Olympics or view events via the extensive telecasting rights.
  • Queensland Councils meet at the Gold Coast

    Gold Coast City Council hosted the recent 104th Annual Conference of the Local Government Association of Queensland (LGAQ). In officially opening proceedings, Premier Peter Beattie told delegates that he believes Queensland has the best and strongest Local Government system in Australia.
  • Globalisation - Is it doom and gloom or the way forward?

    Keynote speaker at the recent LGAQ Annual Conference was Diplomat and Author, Alan Oxley. On the eve of the World Economic Forum to be staged in Melbourne in September, he said that the media has much to answer for in perpetuating the view that globalisation threatens Australia.
  • Redcliffe¹s new library and gallery sets energy efficient standard

    Redcliffe City Council's new $6.6 million library and art gallery complex is setting a new standard for energy efficient public buildings since opening on 29 August.
  • Councils choose Computron's e-Cellerator solutions

    Following swiftly on the heels of the City of Yarra, Mornington Peninsula Shire Council and the City of Greater Dandenong have selected Computron's e-Cellerator suite of financial management and information management systems as a part of the total replacement of their Local Government Corporate Computer System.
  • The importance of propeller heads

    The Good Oil by Rod Brown* One of my US colleagues is David Dodd, an economic development practitioner based in Louisianna, (DADCONSULT@aol.com), has visited Australia a few times. In his recent book, he talks about the changing role of economic development practitioners (let's call them EDPs) at the local level. His views are very relevant to Australian circumstances.
  • NSW managers meet in Coffs Harbour

    In a break with tradition, this year the New South Wales Division of the Institute of Municipal Management held its Annual Conference outside of Sydney. Running from 3-5 August, the selection of Coffs Harbour as the venue proved a very successful and popular move.
  • 9th Management Excellence Awards

    With 50 nominations across five categories, the 9th Management Excellence Awards, hosted by the Institute of Municipal Management (NSW Division) and Sydney Morning Herald, once again illustrates the high quality of management in Local Government.
  • Editorial

    As we enter the 'Olympic month', world attention is undoubtedly focusing on Sydney. While some Sydneysiders are anticipating total disruption to normality of life, others are looking forward to welcoming the world to Sydney, whether people come in person to the Olympics or view events via the extensive telecasting rights.
  • President's comment

    Each edition we feature the views of a Local Government Association President. The following is from Councillor Jamie Edwards, President, Western Australian Municipal Association
  • Frankston¹s Federation project provides an artistic vision

    The incorporation of an imaging and projection component in Frankston City Council's new Community Arts Centre aims to give passersby in the street an immediate view of those audio visual works created within the centre.
  • City Pride - innovation the key

    With City Pride judging under way, Victoria's current title holder, the City of Whittlesea says innovation and recognition of the judges' knowledge of Local Government are the keys to success
  • Water chip an award winning innovation for Sorell Council

    A device which provides Sorell residents with simple and reliable access to water for their domestic needs has earned Sorell Council's Manager Engineering Services, Max Melton, an Excellence Award in Technical Practice and Innovation.
  • The importance of propeller heads

    The Good Oil by Rod Brown* One of my US colleagues is David Dodd, an economic development practitioner based in Louisianna, (DADCONSULT@aol.com), has visited Australia a few times. In his recent book, he talks about the changing role of economic development practitioners (let's call them EDPs) at the local level. His views are very relevant to Australian circumstances.
  • Twister puts Hume¹s emergency response plan to the test

    A freak of nature put Hume City Council and the Sunbury community in a spin in August, providing some valuable lessons in responding to the most unlikely of emergencies.
  • Bass Coast community rescues childcare facility

    The local community of Bass Coast in Victoria has inspired a special partnership between the Commonwealth Government and its local Council to save the long day childcare centre in Wonthaggi.
  • Brighton Community Newspaper celebrates its first year

    Brighton community, business and government representatives recently celebrated the first anniversary of the publication of the Brighton Community Newspaper at Brighton Council Offices. Brighton General Manager Geoff Dodge told the gathering that the eight page newspaper, distributed monthly to every household and business in the municipality, has contributed positively to the development of community spirit.
  • Councils choose Computron¹s e-Cellerator solutions

    Following swiftly on the heels of the City of Yarra, Mornington Peninsula Shire Council and the City of Greater Dandenong have selected Computron's e-Cellerator suite of financial management and information management systems as a part of the total replacement of their Local Government Corporate Computer System.
  • Planning Scheme generates massive community response

    Nillumbik Shire Council received a record 744 community submissions to its new Planning Scheme, which formally came into operation in June. Four years in the making, the New Format Nillumbik Planning Scheme reflects Council's desire to protect and preserve the Shire's natural environment and heritage.
  • Disability access requirements for new buildings

    Future public buildings in Warringah - including nursing homes, daycare centres, retirement villages, shops and offices - will feature dramatically improved access for people with disabilities. Planning requirements for builders are now clearly set out in a Council brochure.
  • Online service delivery

    As is happening around Australia, Local Government authorities in Western Australia are looking at how they can capitalise on the race into online services. While most Councils have a web presence, or some form of Internet usage within their organisation, there are many who are still unsure of how to go about gaining maximum benefit from the online environment.

  • Tea Tree Gully takes up information society

    When Tea Tree Gully City Council's library service set out to develop its Internet training scheme, it was faced with the task of meeting high demand with limited resources. Library staff recognised that the community's Internet training needs were not being met by other sources so they aimed to develop a program which would be both cost effective and reach the largest possible audience.
  • The Alice promoting safe food handling

    The nomadic nature of part of the Alice Springs workforce posed a quandary for food handling companies faced with new food handling laws due to be introduced in February 2001.
  • Sydney 'ambassadors' on safari

    The role of every member of staff at Sydney City Council will include the task of city ambassador as visitors flood in for the Olympics this month. Anticipating this, Sydney City Council introduced a staff induction program last December.
  • Development program for elected members

    Offering Elected Members a development program specifically designed to meet their needs has been a great success story for the Western Australian Municipal Association's (WAMA) Training and Development.
  • Hyperlinking Caboolture Shire Council staff

    With the introduction of an Intranet, Queensland's Caboolture Shire Council has provided an up to date electronic information service. This is helping staff to improve their productivity by placing at their fingertips the information and services they need.
  • The secret of the Matrix

    When the City of Charles Sturt developed its award winning Customer Diamond Program, the focus of providing first class customer service was taken beyond being the responsibility of administrative staff, as is often the tradition, and given a much broader base.
  • Message from the Minister

    Welcome to this edition of National Perspective. This publication is a useful forum for providing updates on Federal Government programmes, especially initiatives for Local Government.
  • Local Government Financial Assistance Grants Review

    The Commonwealth Grants Commission review into the operation of the Local Government (Financial Assistance) Act 1995 is now well underway. The Commission has released a discussion paper on the review and has receiveda large number of written submissions.
  • Northern Australia consultations set agenda

    Consultation meetings have been held across northern Australia in preparation for the Northern Australia Forum in Katherine on 17-20 October 2000. The Northern Australia Forum which will identify the future directions for northern Australia, including economic development, emerging industry opportunities and planning for a sustainable future.
  • 2000 IMM launches Local Government innovation

    The Minister for Regional Services, Territories and Local Government, Senator Ian Macdonald, opened the Institute of Municipal Management's 19th National Congress and Expo in Melbourne's Convention Centre on 29th May. The theme for this year's congress Interactive 2000 - Strategies for a New Era, reflected the challenges of the information age and the need for Local Government to communicate and build networks.
  • Regional young achievers

    Young Australians aged between 14 and 27 who are improving the community in which they live, will be recognised in a Regional Initiative category of the National Australia Day Council's Young Australian of the Year Awards for 2001.
  • Carnamah woos new business

    The Carnamah and surrounding communities in Western Australia will receive a boost from new business in October 2000. Using funds provided by the Federal Government, the Shire of Carnamah has constructed three factory units to attract small business.
  • Crows Nest celebrates opening of its Rural Transaction Centre

    The Queensland community of Crows Nest and surrounding districts will enjoy easier access to a range of much-needed basic services, following the opening of a Rural Transaction Centre (RTC) in the town.
  • Cutting edge mapping system for Riverina

    Local Government in the Riverina has developed a space age innovation to bring local mapping into the 21st century. Launching the Riverina Eastern Regional Organisation of Councils (REROC) centralised mapping service in Wagga on 23 June, Federal Local Government Minister, Senator Ian Macdonald, said that councils in the region had banded together with financial assistance from the Federal Government, to develop a cutting edge technology solution to local planning and development issues.
  • Regional solutions to fund community initiatives

    Recently the Federal Government announced the Regional Solutions Programme to assist regional, rural and remote communities to build their capacity to identify and implement development opportunities.
  • 'Place of the People' in the heart of our national capital

    The heart of our National Capital will have a new look following the result of a nationwide competition. A 'Place of the People' will be constructed by the shores of Lake Burley Griffin in Canberra, in what is generally known as the Parliamentary Triangle.
  • Local Government Ministers' Conference

    The cost of maintaining and improving Local Government infrastructure and the review of the Commonwealth Financial Assistance Grants to Local Government were among matters discussed at a Local Government Ministers Conference held in Perth on 11 July.

  • Bass Coast Care finalists in State award

    Bass Coast Council's home care team is a finalist in 2000 Victorian Training Awards under the category 'Employer of the Year - Public Enterprise Award'. To be eligible, the organisation or enterprise must have demonstrated excellence in the provision of training programs for its employees.
  • Beyond roads rates and rubbish

    Protecting our biodiversity was the focus of a two day seminar in August staged by the Local Government Association of Tasmania (LGAT) in conjunction with Environment Australia at Cradle Mountain Lodge, Tasmania.
  • Message from the Minister

    Welcome to this edition of National Perspective. This publication is a useful forum for providing updates on Federal Government programmes, especially initiatives for Local Government.
  • Local Government Financial Assistance Grants Review

    The Commonwealth Grants Commission review into the operation of the Local Government (Financial Assistance) Act 1995 is now well underway. The Commission has released a discussion paper on the review and has receiveda large number of written submissions.
  • Northern Australia consultations set agenda

    Consultation meetings have been held across northern Australia in preparation for the Northern Australia Forum in Katherine on 17-20 October 2000. The Northern Australia Forum which will identify the future directions for northern Australia, including economic development, emerging industry opportunities and planning for a sustainable future.
  • 2000 IMM launches Local Government innovation

    The Minister for Regional Services, Territories and Local Government, Senator Ian Macdonald, opened the Institute of Municipal Management's 19th National Congress and Expo in Melbourne's Convention Centre on 29th May. The theme for this year's congress Interactive 2000 - Strategies for a New Era, reflected the challenges of the information age and the need for Local Government to communicate and build networks.
  • Regional young achievers

    Young Australians aged between 14 and 27 who are improving the community in which they live, will be recognised in a Regional Initiative category of the National Australia Day Council's Young Australian of the Year Awards for 2001.
  • Carnamah woos new business

    The Carnamah and surrounding communities in Western Australia will receive a boost from new business in October 2000. Using funds provided by the Federal Government, the Shire of Carnamah has constructed three factory units to attract small business.
  • Crows Nest celebrates opening of its Rural Transaction Centre

    The Queensland community of Crows Nest and surrounding districts will enjoy easier access to a range of much-needed basic services, following the opening of a Rural Transaction Centre (RTC) in the town.
  • Cutting edge mapping system for Riverina

    Local Government in the Riverina has developed a space age innovation to bring local mapping into the 21st century. Launching the Riverina Eastern Regional Organisation of Councils (REROC) centralised mapping service in Wagga on 23 June, Federal Local Government Minister, Senator Ian Macdonald, said that councils in the region had banded together with financial assistance from the Federal Government, to develop a cutting edge technology solution to local planning and development issues.
  • Regional solutions to fund community initiatives

    Recently the Federal Government announced the Regional Solutions Programme to assist regional, rural and remote communities to build their capacity to identify and implement development opportunities.
  • 'Place of the People' in the heart of our national capital

    The heart of our National Capital will have a new look following the result of a nationwide competition. A 'Place of the People' will be constructed by the shores of Lake Burley Griffin in Canberra, in what is generally known as the Parliamentary Triangle.
  • Local Government Ministers' Conference

    The cost of maintaining and improving Local Government infrastructure and the review of the Commonwealth Financial Assistance Grants to Local Government were among matters discussed at a Local Government Ministers Conference held in Perth on 11 July.
  • On safari in Sydney

    The role of every member of staff at Sydney City Council will include the task of city ambassador as visitors flood in for the Olympics this month. Anticipating this, Sydney City Council introduced a staff induction program last December.
  • Manningham Council investing in its people

    Manningham Council recently achieved certification to the Investors in People (IiP) standard. Investors in People is a human resource framework which ties staff training and development activities directly to business objectives, ensuring that Council's resources are put to the most effective use.
  • In house training - a cost effective solution

    LGSA Learning's 'in house' training service, has been established to assist Councils with their training needs. One of LGSA Learning's in house programs is 'Verbal Judo', which teaches staff to handle difficult clients so that they voluntarily comply with Council's wishes.
  • Your sustainable future starts here

    Governments at all levels have been struggling with the concepts of sustainability, sustainable development or Ecologically Sustainable Development (ESD) since their introduction to Australia in the late 1980s. This challenge is particularly apparent for multi functional organisations such as local Councils, which not only face the difficulties of providing 80 or more core services to the community, but can suffer from a poor public image and a poor understanding of their role.
  • WWW training feathers Sutherland's cap

    Sutherland Shire's community has embraced the World Wide Web using a training module which could easily be used by other Local Governments. The Technology Access Training program, and the resulting Technology Access Centre in the Council's Central Library, began from a relatively modest budget.