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Fix-o-grams make a difference in Brisbane

Almost 650 residents have posted a fix-o-gram to Brisbane City Council during the past three months, and another 400 have sent an online fix-o-gram message. Lord Mayor, Campbell Newman, said the fix-o-gram program was initiated in the 2005/06 Budget and the program is already a huge success.

"Some 692 fix-o-grams have already been completed, or programmed into Council's maintenance schedule," he said. "Residents are reporting issues that concern them in their local area. The most common requests are for damaged kerbs, gutters and potholes, with overgrown grass and damaged footpaths also high on the list.

"All potholes reported up to now have been fixed, and 95 per cent of the damaged kerbs, footpaths and gutters have also been completed. Council has also received a number of requests to deal with issues that are not on Council land, or about issues more complex than fix-o-grams can remedy. Where possible, we have referred these issues to the relevant Government or private owner."

The following problems can be reported via a fix-o-gram:

• lots of litter in a park or roadside
• a leaking tap in a park
• damaged signs in a park
• graffiti on Council buildings or facilities
• overgrown grass in a park or roadside
• damaged footpath, kerbs or gutters
• potholes
• broken glass or sharps in a park or roadside
• broken furniture or play equipment in a park.

Residents are encouraged to contact a Call Centre for more complex problems.

For further information visit www.brisbane.qld.gov.au or contact Brisbane City Council on (07) 3403 8888.

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